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When I subscribed to Fizz mobile I had almost the same problem during the activation process. The field wouldn't register the right address. I was using Safari and switch to Chrome and I was able to select the right address on the appropriate form. Note: I tried only on my computer and on a Incognito tab on Google Chrome.

We don't know yet. Their sister company Videotron is offering what they call "Giga" Internet. Basically 940 Mbps in download and upload 50 Mbps running on cable and it's not symmetrical. They have access to the infrastructure, but in my opinion I don't think we will see that anytime soon. I think they don't want to…

A bit of context would be helpful here.

This message might be related to a lot of issues from SIM Not provisioned well or not working properly, device not optimized to compatibility issue with the network. Try to shut down the phone, remove the SIM. Wait 20s and then put it back and reboot the device. Click here to see what bands does the network use and see if…

Just like other members of the community said. Fizz is a prepaid service which means you pay before using the service. Fizz do not offer subsidized phones or sell directly any phone to customer. They do promote Samsung phone do you can purchase them at full price on Samsung Canada Electronics website.

What does it says when there’s no bar? (E.g not registered, no service, etc...)

It will depend if you are within the coverage in your rate plan. If you choose Canada-wide coverage then you shouldn’t be worried since you’re covered by the partner network (Fizz EXT) and make sure to enable roaming on your phone settings, but if you are under the Quebec coverage then you won’t be able to use the network.…

Depending on the features that you choose on your rate plan. As long as you are within your coverage area (e.g Quebec, Canada or Canada/US) and you choose SMS, you should be able to send SMS. Please keep in mind that MMS requires you a data connection (a data plan) in order to send picture or videos through SMS. Regarding…

There’s no limit regarding the amount of data that can be rolled over, but **During a payment cycle, the unused data from your mobile plan can be used within the two months following the end of that cycle.** Therefore, there’s a time limit on how long your data can be rolled over. Whatever is between the ** were copied…

You need a data plan since MMS use mobile data. Fizz sometimes give you perks (I.e 250mb) or rewards (I.e 500mb) for free. You can use those for MMS. Check your account by logging in and see if there’s any upgrade, rewards or perks that has been given to you. Need to know what’s perks, rewards or upgrade means ? Please…

Depending on the WoFi signal if it’s too weak, your iPhone might switch over LTE For a better connection while using your phone. This feature is called WiFi Assist and must disable within your Carrier settings. Go to Settings (Paramètres) then select Cellular (Cellulaire/Réseau mobile) et scroll down at the bottom to…

Just saying like that you should probably blur your phone number for privacy purposes, if it’s your real phone number and not some placeholder. Regarding your question, try to reboot your phone it might help. Otherwise, just like both answers stated contact Fizz by chat.

Try by restarting the phone, check the APN settings on your phone to make sure if it’s accuracy (https://fizz.ca/en/faq/what-are-fizz-network-settings-apn) check if your account is in good standing and try if you can connect to any partner network (e.g FIZZ EXT). If not you’ll need to get in touch with Fizz by chat during…

Une raison technique. Votre carte SIM traduit le MNC code (code unique attribué pour désigné un fournisseur) en Fizz ou Fizz EXT. Les code MNC sont utilisé pour s’assurer que votre téléphone se connect au bon réseau. En même temps j’imagine que vu que ces fournisseur autorise l’accès à l’heure réseaux en roaming la sim…

@Mike ces données la sont donnés mensuellement ou une fois uniquement?