Unable to add payment method on account
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@StratosB a dit :
Good morning! I've been trying to sign up since yesterday and get stuck at you have reached the maximum attempts to add my credit card. I've seen a few older posts but doe snot help, cleared out cache and cookies, tried a different browser even a different pc and still nothing. Can anyone assist?You need to contact Fizz customer service via the chat bubble to have the limit reset. The chat bubble is usually found in the bottom right corner of the Fizz website during business hours (8 a.m. to 9 p.m. EST). If the chat bubble doesn't appear, try a different browser, disable ad-blockers, or contact them through Facebook Messenger or Twitter. https://fizz.ca/en/support
@Whizz can you move to english section
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Réponses
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Hello @StratosB ,
We are sorry for this situation.
I kindly inform you that we reset the limits for you, please try again to add the payment method.
You can consult our FAQ too:https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
If you still encounter any issues, please contact us by chat to assist you better: https://fizz.ca/en/supportAlso, please make sure that you respect the categories of the forum related to the language in the future.
Please respect our community rules for the smooth running of activity on the platform:https://fizz.ca/en/community-user-guidelines
Thank you for your understanding.
Have a nice day.-Simona, Community Moderator
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