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Re: My son’s phone is not working. He is not receiving calls or texts.
This is a community forum made up of users. You will need to contact support to get more help. To contact the support you need to go to this page https://fizz.ca/en/contact-us2 -
Re: Question about rewards removal- before or after the billing?
I would assume that the upgrade would be removed first before applying the billing, but you should probably ask support for the details of the system. Instead of removing the $1 from your existing sl…2 -
Re: Can't connect to the network with my iPhone?
Here's the text from Solution Hub: Is my phone compatible with the Fizz mobile network? Your phone needs to meet a few critera if you want to use it on the Fizz mobile network. iPhone: There are thre…4 -
Re: Fizz network down?
You need to have roaming turned on for your data to work outside of Quebec. You may have to toggle airplane mode after you turned on roaming or in the worst case, reboot your phone.4 -
Re: Do I add a data travel add-on before the upcoming bill cycle in order for it to take effect during t
The travel add on is effective on the day you purchase it. So if you purchase it before the 8th, the travel add on will expire at the end of the new cycle. If you purchase it after the 8th, it expire…4