Comments
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Please make sure the technician checks your cable signal in your apartment. He may also needs access to the Videotron cable room/closet in your building. Welcome to fizz.
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Do you have green fifth light (count from the top)
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Have you tried zoom conferencing with your computer plugged in directly to Fizz router or your own router if you're using one? As Pascal mentioned, a lot of background network and CPU activity could slow down your zoom.
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Also make sure that your friends' account (related to your address) is disactivated in Fizz data otherwise, you'll have little difficulty getting Fizz internet.
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Fizz WiFi router is sometimes problematic, few of us experienced this issue, you can search the forum to see the complaints, the best solution is to get your own router and connect to Fizz modem router in bridge mode. You can get a good reliable AC router new or used with affordable price. Plenty info available on line,…
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Sorry to hear about your missed installation, It's very inconvenient, If by now the technician didn't show up, the best thing is to contact Fizz customer service "contact us" by chat or log in to your account and schedule another installation date.
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Contact Fizz customer service on chat "contact us" or Facebook to solve the problem.
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Are all lights on on your modem, Do you have any cable signal?
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As far as ii know your perks are associated with a phone plan.
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Fizz customer service is reachable on social media or chat bubble, sometimes it's inconvenient and solutions are no immediate. This formula keeps our monthly rates affordable for few of us. As to your question, see if clearing your cache files or starting your browser or changing it helps.
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I see you're on android here is a link on how to use private mode on Galaxy i hope this helps.
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Jalal Private mode secures your personal content and keeps it hidden in a folder on your device. Private Mode on the is a convenient way to hide files you don't want seen by others, without the need for any third-party apps. When you're in Private Mode, all your photos, videos, and other files will be viewable. Exit…
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You can also email them. As Stephan mentioned, get a reliable router if you're using WiFi. many of us use our own routers for WiFi. The wifi on Fizz modems are not very reliable, direct cable connection is better. You can find a used good router on the internet for a cheap.
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Well, Few reasons for network interruption. Did the network interruption started today? yesterday Videotron was having problems with their cable system, it's fixed now. Are you using fizz modem wifi?
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there was a problem with the Videotron Feed, it's working now.
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I don't think so, the technician has to check your cable signal...
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Few had Internet connection interruptions yesterday, looks like it was from Videotron.
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Will this $50 stay after the special offer expires in July 15? or come September it will go back to $60? Here are some worrying news for us consumers. TekSavvy Petitions Federal Cabinet to Overrule CRTC Decision to "Place the Interests of Rogers and Bell above the interests of Canadians." Recent CRTC Decision Will Kill…
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Louthewolf Very Simple, Log in your Account, go to My plans click internet ------> manage plan ------> adjust/change plan ------> click on 120 then save follow instructions, it's the same in the forum.
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As i mentioned there is only MS Outlook option, if one doesn't have MS Outlook then they can't get email invite. I'm trying to convince and help them migrate to Fizz but some are skeptical of change...
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If you have tried everything and WiFi still keeps on disconnecting, a lot of us fixed this issue by getting a good quality router. You can find a used good quality router on the internet, place it close to your wireless devices. for gaming it's best to connect your device by RJ45 directly from the router, (hard wire it)…
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The best solution for your WiFi problem is to get a reliable router, (a good used router works fine) as you can read in this forum Fizz Modem/router WiFi is troublesome.
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The best way to contact Fizz is either by email or Chat.
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Is this The good old Fizzy we used to know who retired???
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Anirban Hapend again and again, they leave the sim card envelope on the outside door facing the street, it gets stolen very often, happened to me over a year ago. Fizz still uses the same sim CARD delivery method, You either order another one with a different delivery address where there's somebody at home to receive it or…
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Nacy The map may not show if there's an outrage instantly, there could be some repairs going on, in such case videotron usually is aware of the problem. Hopefully you have your internet service by now, if not see if your neighbours have videotron T.V.
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Joey5518 Just to add a suggestion to Fizzy’s excellent explanation, you can pickup a good used ac router on eBay.ca for the fraction of Best buy cost.
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Fizz Internet signal is pretty stable most of the time, depending where your Fizz modem is located in your 3 story house, somewhere in the middle is the best bet, howver the best advise is to have the fizz route/modemr close where you need internet the most or, installing a Mesh network which costs a bit... you can use…
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Dry Loop is by Telephone lines not Cable, if your new location is not that far try to use a router to get WiFi signal.
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How far is your computer from the Fizz modem? is the connection fine if you're close to the modem? you can follow the advice starting in step 4 and on of this article https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it let us know how it works.