a P. #87

I have the same problem as Alison. No data rolled over. No daily usage view possible, just overall usage.

in Data usage not updating? Comment by a P. #87 December 2018

I am a beta tester. I still have a data plan, I changed mine (before the Nov 21 email) from 8GB to 1GB and my data was NOT rolled over. I submitted a complaint. No answer from Fizz yet.

in I wonder if the data from the current plan will carryover after plan change. Can anyone did a plan c Comment by a P. #87 December 2018

P.S. Fizz sent me an automated email with my contract given today, December 9, 2018 is the start of my billing cycle when the new plan is supposed to take effect. The attached contact confirms the fees as beta testing prices but the body of the email mentions that my new price is 25.99 which is what I got charged. Thank…

in Beta testing prices? False advertising! Comment by a P. #87 December 2018

Still no reply from Fizz other than my complaint has been sent to a specialized team. In the meantime I got charged

in Beta testing prices? False advertising! Comment by a P. #87 December 2018

Tried restarting my phone, still same problem. I haven't changed my settings - it worked just fine the day yesterday morning and every day before then, so why would I need to change my settings?

in Data not working? December 8, 2018 (from 10am until now (7:30pm)) Comment by a P. #87 December 2018

Sure. I am on a OnePlus 6, OxygenOS version 9.0.2. What other info do you need?

in Data doesn't work while on a phone call? Comment by a P. #87 November 2018

Actually I have a OnePlus and the default for Google Chrome and Google Maps seemed to be "datausage disabled" on. The default for WhatsApp was "datausage disabled" off. I didn't know that means "do not use mobile data for this app". since the default was not the same for every app, it explains why only my WhatsApp was…

in Data not working? SMS notifications not received Comment by a P. #87 November 2018

a P. #87 ✭✭

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