Unisyncs ✭✭

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  • You sadly cannot pause your service with fizz. You'd have to cancel and re-sign up in 1 month and just getting an appointment can take 2 weeks+ so it's not really worth it!
    in Do I have to pay? Comment by Unisyncs July 2020
  • Hey Cameron, Each Add-On is valid throughout your current payment cycle and the next one. Basically if you time it correctly you would have 2 months to use the 200 texts (that would be the max) Hopefully that answers your question. Have an amazing day! -Unisyncs
    in Using travel add- on in USA? Comment by Unisyncs July 2020
  • Hi Juliette, Sadly you can't but I do recommend checking everyday if earlier appointments become available. To view your Fizz technician appointments: Log into your account and go to Manage plan. Click on Appointments. Here you will be able to see a complete list of all your past and future appointments. You will also be…
    in Possible to get the modem faster than delivery time? Go pick it up yourself? Comment by Unisyncs July 2020
  • Hello Steeve, That is the beauty of fizz. You can definitely customize the plan the way YOU want it! :D Rolled over mobile data is valid over the following two months. Your mobile plan will always use the oldest data first (thus, your rolled over data). In other words, you might have leftover data again at the end of your…
    in Data Sim card Comment by Unisyncs July 2020
  • Hello Tomas! I'm sorry that you seem to be experiencing payment issues. Please insure you are entering the correct address 100% identical, any incorrect hyphen or space will cause the payment to decline. If you are still having issues after entering all the correct details contact your credit card to see if they are able…
    in Payment Method Update not working Comment by Unisyncs July 2020
  • Hello Misha, Sadly we are the community hub and unable to process refunds as we are someone just like you helping out the lovely fizz community. :) Your best bet will be to contact fizz customer support directly. Fizz offers multiple ways to contact customer service. Find what option best suits you at…
    in could i be refunded please ? Comment by Unisyncs July 2020
  • Hello Katherine, Thank you for your question. Sadly you will not receive a heads up. Technician "should" arrive within the time frame provide. Please note that sometimes they may get stuck at other clients house and may arrive late. I know yesterday was a very busy day for them. If you don't receive a technician fizz…
    in 30 minutes heads up before installation ? Comment by Unisyncs July 2020
  • Hello Renata, I'm sorry that you seem to be experiencing payment issues. Please insure you are entering the correct address 100% identical, any incorrect hyphen or space will cause the payment to decline. If you are still having issues after entering all the correct details contact your credit card to see if they are able…
    in problems with payment Comment by Unisyncs July 2020
  • Did you resolve the issue? If you’ve exhausted all options I would contact them directly for more information you can contact the customer Service either on Facebook messenger (https://facebook.com/fizzca.) or Fizz Website by oppening this link (https://fizz.ca/fr/faq/comment-gerer-le-rendez-vous-avec-...) and simply…
    in @ not lit on modem? Comment by Unisyncs July 2020
  • I don’t see why you should return it but definitely make sure you subscribe to the service and once that is completed I would contact customer service directly. If you want more information you can contact the customer Service either on Facebook messenger (https://facebook.com/fizzca.) or Fizz Website by oppening this link…
    in Can I keep my roommate's modem? Comment by Unisyncs July 2020
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