Tatiana W.

@Oindo, that's what i thought too!!!! but if you check the 2 pic of my post, the representative said the new discount will void the intro price :((((( they are not going to honor their promise that got so many of us to give up our old plans and come here!!

https://community.fizz.ca/questions/1943705-will-lose-intro-price-stabilization-period-yes-confirmed-fizz-representative I screenshot ted my convo with the representative, you can check it out!

EVERYONE will be put back to regular price! I just chatted with a representative!

sorry about the 2nd picture being blocked by the square showing time, didnt notice when i did the screenshot!

Or try restarting your phone, it worked for me!

Hey, Eventually the bonus was applied automatically!!!!

same here :(

Hey, I am having almost the same issues with my samsung S7 (bought unlocked), could you let me know if you find a solution? I contacted fizz and the issue was still NOT resolved!

Hi Whizz, Yes, you guys got back to me but the issue was NOT resolved!

I HAVE TRIED EVERYTHING!!! the problems still persist!!! the good thing is I got a reply from fizz as a follow up of my ticket, they said the problem has been fixed, but IT IS NOT :(

@Kevin M. Mohammad S. and Ravnoor G. Thank you for answering my post, I will try your solutions asap :) @Sam P. the issues I have with the data has been happening EVERYDAY ever since 4G is back lol

when i contacted fizz via chat bubble, she said it is an issue that fizz is aware of and is trying to fix it

@Kevin M. thanks for answering my post!!! by rebooting, you mean restarting my phone or? and how can i reset network settings? Thanks again :)

mine says 4G, but seems very unstable. Like one moment I can go on facebook or open webpages with no problem, then another moment I can´t even send an email or open a page. anyone knows how to fix it? Thanks!

@Whizz if I click on 'my plan' or 'see usage', all i see is the lightening sign and a circle that goes round and round, and never actually loads anything! (Pic1) In addition, when I click on 'my plan', it asks me to sign in again, which is normal, but then I get stuck with the log-in window after I click 'log in' (pic 2) I…

Hey, Thanks for the advice, I tried turning off ad blocker and using a different browser, I even tried loading the page on my phone with data (to rule out the factor that maybe my wifi is bad). Account still not loading :(

Nothing! my phone shows videotron instead of fizz for who knows why, but it there is no network connection at all. CANT DO ANYTHING! no data, no call, no text!

not even my data works :( is it just me or other people have the same problem?