Simon D. 83681 ✭✭

Comments

  • Finally, I was able to reach someone on Fizz.ca. Apparently they have to send a technician to my home. Waiting for a date and time. Thx Simon
  • Sorry , I do not know how to do that. Kindly explain Thx
  • Jessy_ref_i88b6 Hi Jessy, I understand this is a community who provide guidance and not FIZZ directly. The Whatsapp number does not allow any communication. I did leave my request on the Chat mode - and they cannot help Unfortunately, I am stuck in the middle of nowhere. This is the main reason I do not like Fizz as I…
  • Jessy_ref_i88b6 Hi Jessy, Thanks for your suggestion. I have done what you suggested and deleted the expired card, unfortunately my card is still being denied. Any further guidance will be appreciated Thx Simon In addition, I have spoken to Mastercard, FIzz has tested the new credit card and expiry date by pushing thru a…
  • Hi Jessy, Thanks for your suggestion. I have done what you suggested and deleted the expired card, unfortunately my card is still being denied. Any further guidance will be appreciated Thx Simon
  • Hi, My credit card expired, I entered the new credit card with updated expiry date and cvc code. According to Mastercard, Fizz tested the new card three times (by requesting a zero amount) and I am still "being threatened" with service cut off. How can this be resolved?? Thanks Simon