Comments
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Tech support is working on it.
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Basically, any "365" number I dial is treated as long distance (even under Canada coverage). The issue is the area code.
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I've contacted support and they have no idea what's wrong so they'll contact their "specialized team"
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Thanks fizzy. Only calling out is affected. I'm waiting till 10am to contact support.
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Thanks again Mike. I chose Canada coverage from the very beginning. I didn't add it as a modification. My plan is 8gb unlimited call/text, voicemail for $40 a month. That's what I chose when signing up. Thank you for your help though.
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Thanks mike. It says my current plan doesn't allow me to complete this call. I chose Canada as coverage. I don't understand this.
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My area code starts with 647 however I live and use my line within the subscription zone.