Comments
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Yeah, but I'm talking about a discussion I opened two days ago. I could imagine closing a discussion that had no engagement for a month, but not one that was closed within a day of the last post. "Only the Whizz can tell you why he did it" So, @Whizz, why did you close the discussion? Is obtaining a ticket number…
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After chatting with support, I have received an email that told me my ticket "has been assigned to a specialized team." Hopefully there will be a solution that can be shared here because it seems that others have been inquiring about the same issue.
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This does allow messages to be sent, but only because it forces them via MMS. This isn't ideal when messages aren't intended for more than one recipient or when the recipient isn't on mobile data.
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We have been on both home (Fizz) and roaming (Fizz EXT) networks, but it doesn't seem to make a difference.
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Not the solution, but thanks. SMSC is set to that number. We can send SMS to others and, like I mentioned, MMS are working.
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Well, another update...today a group MMS was initiated by an iPhone with another carrier. Both android phones on my account received it, no problem, but when I responded to the group with a gif and text (MMS), the other android got the "Mretrieveconf..." message. I suppose the next step is to try a change to the Bearer…
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I'm having the same or similar issue. It seems that some people have had success with the solution posted here: https://communaute.fizz.ca/questions/1935428-mms-problem-sms-images-pictures-solved
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Since making the changes I mentioned above, I have had one successful group MMS message to and from an iPhone user now (out of one attempt). However, I did not receive a message that was sent from a mass distribution system called Remind, which I never had trouble with before. I'll update again when I have more results.
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Chat wasn't available when I tried. The solution hub suggests a couple of things that I found with some more digging about general MMS issues, including resetting the phone (which I don't intend to do anytime soon). One suggested fix was to delete the message thread because it could be corrupted. I have done that now. The…
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Nope, haven't tried support yet. Saw that some other people have had this issue in the past, but no solution has been posted that I have found. This is likely to happen to someone else. It would useful if the solution was readily available for everyone.
