Comments
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I followed the suggestion to use the contact forms. It worked alright: I got a reply and was told to use the Facebook messenger to continue! AAAAARGGHHH! I. Do. Not. Use. Facebook. I don't mind (anymore) if there is no chat bubble, I do not need an immediate answer. But please, give me way to reply to your messages, maybe…
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Note that they are not in beta anymore, they started the launch phase on november 20th. You can follow the updates in this thread. https://community.fizz.ca/questions/1825566-re-currently-experiencing-network-issues
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Here is the main thread https://community.fizz.ca/questions/1825566-re-currently-experiencing-network-issues
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There is an outage. They are working on it...
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Well Fizz, it's time to admit you are still in beta and are in no shape to be a mainstream provider at the moment. I'm sticking with you, but you will have to provide better support. First, Facebook is not a support platform - provide a support email address. Second, cellphone service is important in this era, really…
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Regarde ceci: https://communaute.fizz.ca/questions/1809489-retards-livraison
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Au support de Fizz, si vous lisez ceci: nous avons besoin d'un moyen clair pour vous contacter. Pas Facebook, pas une bulle de chat qui n'existe même pas. On veut une adresse email. Je comprends que ce n'est pas possible par téléphone car vous n'êtes pas nombreux, mais au moins laissez nous la possibilité de laisser un…
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Ça ne fonctionne pas. la bulle n’apparaît jamais.
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What helped for me was deleting other APN's that were also present, so that only Fizz is left. After that, it stopped disconnecting/reconnecting every minute or so.
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What about those who have the beta plan prices now? Will we get the introductory price after our 3 months or will we be stuck with the non-introductory prices? That's kind of a catch22 if we don't get the intro prices...
