E S.

Sounds like it's still not activated, if that's the message you see in your account. Probably best to contact Fizz to confirm. Surprising that the technician would leave without testing the connection. Did it work initially before he left your place?

You keep your perks as far as I can tell. I've changed my internet plan, for example, and I kept the same perks.

Lol at all the referral code spamming.

Good to know - I bought a few extra that I wonder if we can return.

Try restarting your phone but yeah I agree with the above post contact Fizz via the website or FB if restarting doesn't work.

I would message the Fizz support agents either via the website or FB

Why don’t you also check to see if there are other Videotron outages in the area?

Yeah this is annoying +++ it's the same thing that happened during the stabilization period. What a ridiculous issue to keep having.

It's been ridiculous for months. I lost service before 9am and again a few moments ago. I think I'm done with this company.

This service is so infuriating it's getting to be insane.

What an infuriating experience.

What an infuriating experience.

Travel add-ons are for calls within that travel zone and back home to Canada.

The courier service depends on the area. The courier (Planète) in my case stuck the sim card in the window and did not ring the doorbell, but I got an email shortly thereafter.

- Whizz: Hey @Emre, I'm sure many things will get resolved by then and then some;) (1 month ago). Hope you didn't expect the service to be improved before your trip to FLA. Also @Whizz, you’re is the contraction of "you are" and is often followed by the present participle. Ie: If *you're* the queen, where's the king? Your…

Quote - Whizz: Hey @Emre, I'm sure many things will get resolved by then and then some;) (1 month ago). End quote... and @Whizz, you’re is the contraction of "you are" and is often followed by the present participle. Ie: If *you're* the queen, where's the king? Your is the second person possessive adjective, used to…

https://fizz.ca/en/coverage - if you select Quebec from the drop-down menu, you will see the exact coverage map to answer both your questions. Alternatively, you can enter an address of interest and it will show the coverage for that location.

Doesn't sound like a number porting issue - try leaving Fizz a message on Facebook or using the chat bubble to see if they can find the issue on their end.

Don’t be sad! You can contact Fizz via the chat bubble on this site (when it works), or message them on FB messenger! Be happy knowing you’re like thousands of other users getting fizzted :)

Ok. Good to know there is no solution (as expected). Thanks. On a side note, I did notice that my plan is being billed at the previous month's rate even though I added a few features that should have increased my monthly bill. Perhaps this is some form of compensation for customers on "introductory pricing"...

Basically if you need the bank to do some sort of authentication, you'll need them to call your cell rather than text you any codes... Pain in the you know what.

It's the holidays, there could be delays now...

I noticed the same in the referral section. I did not see any discount applied in the transaction history, however... in other words, I got billed in full without the $25 savings.

You should confirm with Fizz via text message that this is not a technical issue with your account. If you have a text plan, international texts should work fine as long as you text them to the right dial out number + prefix + phone number.

You should consider getting an add-on if you plan to call the UK on a regular basis.

Did you try any of them from the Apple store? I mean, if they're free apps, might be worth a shot.

Facebook is probably best - the Fizz chat queue sometimes takes forever and twice it terminated when it was my turn before I could type my question.

Facebook is probably best - it's the only way you (almost) know that they read your message. The Fizz chat sometimes doesn't work, and I've had two occasions where I left the browser open with 18, even 22 people in queue and when it was my turn, the chat terminated.

The best way is probably FB - I found that I left my browser open while I waited in a queue of 18, even 22 people once (!!!) and when it finally arrived to my turn, the session said it was terminated. Facebook is the only way you can almost guarantee (other than the fact that it's a 3rd party website) that they received…

And did they resolve anything for you? It makes it difficult to track my usage and make sure I stay under my quota when I can't tell what it is...