Dominic V. #863 ✭✭

I was responding directly to a marketing email they sent out to people with an internet plan; I've been using their internet service since the day they started offering that as well.

I should have elaborated more on this I guess, and "platform" was not the right word. I typically use Firefox on Windows, but tried combinations of Firefox and Chrome across both my Windows PC and my Android phone. Per your suggestion, I tried private mode and it refused to load the website at all. I appreciate your…

Ill send you some, buddy

I'll send you some!

Lydia, I tried to send you some but it says "this user cannot receive gifts because they don't have a data plan."

I'll send you some!

Wow. The one thing (and it really was just this one thing) that I didn't like about Fizz has been fixed. The fact that you actually listen to what your customers have to say and act on it is more than can be said about most companies, most notably all of your competitors in this industry. Thanks guys!

I don't need any, but good on you for being so generous, man. That's really nice. And it's always nice to see a fellow Dominic, there are only so many of us lol.

I don't think they have access to a fibe network.

We don't have a definitive date, and I think it's for the best. It means that they will continue to acknowledge the major bugs and errors for as long as they persist. Many other brands would have just not acknowledged these problems, at least they take ownership of their shortcomings. It would be much more upsetting if…

I didn't get an email about this specifically, but I did have my account locked yesterday which has since been fixed. I guess I should change my password anyway, but there's been no mention of this to me in any of my communications with customer service.

That's really weird. Is there any chance that it has to do with your phone settings rather than the network?

I agree with the answers saying that you should ask the company; by all means, do that. But it certainly doesn't hurt to post about it in the community forum as well. You never know who might have the right idea!

The phone service is certainly a good deal, but you can count on the fact that every 4-6 weeks there's going to be a completely debilitating issue that will last anywhere from a few hours to a few days. I personally forgive this because of the discounts that they have given in acknowledgement of these issues, but I can see…