Disappointed ✭✭

Comments

  • I'm having the same problem. It's not with your banking though it's Fizz that has the issue on there end. I used 3 cards and it wouldn't accept either of them. Now I'm waiting to talk to an agent after almost an hour of waiting. FIZZ is one of the worst services I've ever had to deal with using. Can't wait to move so I can…
    in Why is my payment not working Comment by Disappointed November 2022
  • Tha is for the basic feedback. Ive already done all stated that you have said. The problem is having this happen twice where only AFTER my plan is suspended without notice do I get a notice about it being cancelled. Either way as I told there support once my plan is reactivated I'll be swapping company's to one that works…
    in Payment failed. No warnings just suspended the plan?? Comment by Disappointed February 2022
  • Don't know about anyone else. But I'm about ready to never touch this company again. I only have problems with them. My internet has been closed twice by them due to failure of payments. Which they never told me. Only sending me an email after the plan is suspended. The non existent customer service is fun to deal with…
    in POV on Fizz! Comment by Disappointed February 2022
  • If only you had as many customer support agents on all platforms so we can deal with the stupidity.
    in More than 100,000 good neighbours on the forum 🤗 Comment by Disappointed February 2022
  • Not at all. Even contacted them in Facebook and got told to be patient and understanding once again. And that the problem is taking more time due to unexpected problems that they've found. But no one is contacting me from them to tell me this. I have to contact them through this situation. And I don't mind that, if they'd…
    in How long does this crap take? Comment by Disappointed December 2021
  • I agree with you there. And it's what I am currently doing. I just unplugged it actually to let it sit for 5 minutes to see if it will change anything. Right now I'm using my phone data to try and resolve this and I'm almost a gb over my limit since I've been using it all day trying to resolve the situation. I hope the new…
    in How long does this crap take? Comment by Disappointed December 2021
  • Thanks for the information I already knew. I did not reset my modem. I haven't touched it until an hour ago when I did what I was told to do by the customer support I was talking to. Nor did they tell me to reset my modem either. I appreciate the response neither the less. And if your curious as to how long it's been. At…
    in How long does this crap take? Comment by Disappointed December 2021
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