Arnaud L. #712

Comments

Not yet, but it would be nice to have

in is there an application for fizz mobile?? Comment by Arnaud L. #712 May 2019
Didn’t get them either

in For those that came from Videotron: were you getting voicemail messages notices via SMS (like Fizz)? Comment by Arnaud L. #712 May 2019
You’ll have to contact them I guess...

in Received an empty SIM package in the mail. I am racking my brain trying to figure out what happened. Comment by Arnaud L. #712 April 2019
They have a quick video on how to do it: https://youtu.be/s0KuUYpjfa8

in How do I update carrier settings on IPhone when no carrier settings pops up? Comment by Arnaud L. #712 April 2019
Les forfaits ont doublés depuis que l’internet résidentiel n’est plus en phase bêta. Pour le 10$ de plus, est-ce que vous avez une image de la page de payment?

in Pourquoi mon forfait internet indiqué a 35$ passe a 45$ au moment de payer? Comment by Arnaud L. #712 April 2019
Quand vous vous connectez sur le site de Fizz, sous mon profil, cliquer sur méthode de payment. Vous devriez avoir l’option de supprimer chacune des cartes à leur droite.

in Changer de carte de crédit? Comment by Arnaud L. #712 April 2019
Like @Sergio said. Ask them to call you for the code or use authenticator apps. Fizz is still working on fixing that. Apparently they have to do each service one by one...

in SMS - 2FA (2-factor-authentication) Comment by Arnaud L. #712 April 2019
@Mike people that try using a referral code when signing up get an error message telling them they can’t use referral codes during the stabilization period.

in No more referrals on the stabilization period? Comment by Arnaud L. #712 April 2019
Service should be back now. Try restarting your phone.

in why the connection on/off switches, all day no internet connection. Comment by Arnaud L. #712 April 2019
Service should be fixed now. Try rebooting your phone.

in Are you still stuck on 3G (no LTE) after the Fizz network was down yesterday? Comment by Arnaud L. #712 April 2019
Working for me. Try rebooting your phone.

in Outage Again? Comment by Arnaud L. #712 April 2019
I’d rather they just fix it than get compensated

in What would you rather? Comment by Arnaud L. #712 April 2019
Preach into the choir

in Concerned customers wanting answers regarding recent outages. Comment by Arnaud L. #712 April 2019
Same here. Not browser related. Probably another issue they’re having today.

in Can't login to check account? Comment by Arnaud L. #712 March 2019
Great advice

in Quickest way to recover from service outage Comment by Arnaud L. #712 March 2019
I also had issues like that on my first day. It became normal after a couple hours and now it even goes a bit faster than the 60/10 I’m supposed to get.

in The internet is very slow Comment by Arnaud L. #712 March 2019
If you just transferred your number, it might happen until your number gets ported. You’ll get an email when it’s done.

in I can't receive calls Comment by Arnaud L. #712 February 2019
On your account page, under overview, scroll down to Mobile or home internet plans and click on Get Started. It might only give you the option to activate a new SIM for now, but keep trying once in a while. Many users have reported getting the option for internet eventually.

in How can I get internet with fizz? Comment by Arnaud L. #712 February 2019
In the settings app > messages > Send as SMS. Toggle that on and it’ll send through text message when not on wifi.

in How can I text when not connected to wifi on my iPhone if I don't have a data plan? Comment by Arnaud L. #712 January 2019
As far as I know yes. I was just waiting for them to contact me about. Thanks for letting me know. That’s reassuring! :)

in “Your phone number cannot be transferred” but can call and text. Did this happen to anyone else? Comment by Arnaud L. #712 December 2018