Alexandre B. 39855 ✭✭

Only do a reset if you have a problem. If it works, don't touch it.

I suppose you are using the wifi? Try doing a speed test with an ethernet connection. I had drop and delays the first 2 weeks but been fine since then. Ttry a factory reset on the modem I think that is what worked for me.

You are talking about your Visa credit card right? You mean fizz is not taking your credit card number? If so, be sure to write the right expiration date (month and year). Can you post a screenshot of the problem?

Mine was blocked because I had an appointment and worked fine after that

What did they tell you about that?

We will need to wait for an update. Yeah this version is garbage, I fund many bugs within my first day with this router.

I have 30 mbps for home internet and I get 29-31 with speedtest.net. I had some drops the first week but looks good since that.

I just did that for my new apartment. My mobile plan stayed the same they are two different contract don't worry about it. Have a good one!

I have the same problem. Can't even reschedule and it's been 24 hours

I have the same problem, I can't reschedule and it's been more than 24 hours. Fizz is fine when it works. Nightmare when you have problems since they can't even change an address error in my case and i'm stuck in this mess. Will not recommend fizz anymore

I have the same problem. The login on the community page redirect me to fizz.ca and other times it works. It is probably a problem with fizz website. For me, clearing the cache does the trick. I can log in, but need to try multiple times. We should ask for a fix!

Internet services needs to be canceled by the user. Or you can double up your connection, if that's what you want.

Looks like that. Normally, upgrades are used before the monthly plan. When did you activate your upgrade?

Hi, I had a similar problem. To be sure, what do you mean when you say it logs you out? Are you not able to log in with your google account or you get logged in and then get logged out after browsing? I wasn't able to log in and the solution for me was to : 1. Clear browsing cache (accessible in your history, CRTL + H on…