Alex R. 48534 ✭✭

Hello mario, This could happen if you're trying to make an international call, it seems Fizz handles those queries a little differently and works best with North American phone numbers. Make sure to include the area code in any phone number you dial. Let me know if this works for you, and if it says anything about dialing…

If your account is new, the process of activation could take up to a day or a few hours. If you'd like to contact the agents, you can do so in the Solution Hub. Use the little chat box.

Yes, I have tried both methods to no avail