noisemaker ✭✭

You are absolutely correct and I am sorry to the community members that wanted to help and read through my rants.

I expected a response, and I got one. What makes you think I was looking for a response from users? I was clearly trying to inundate the moderators inbox to force the issue, and guess what it worked! What did you expect from responding the way you did? A medal?

you seem insufferable as well, shall we never meet.

Honestly I don’t care if they ban me, I care about getting service in a time frame that wouldn’t merit a lunch break if it were at work. thanks for your two cents though, everyone appreciates you about as much as they appreciated my rants.

lol, what a great way to treat customers eh. bootlicker.

now were getting to the root of it, you're only allowed to use the forums if you're having good experiences with fizz. They wouldn't want new customers to know what existing customers go through, eh?

well you see, i didnt advertise anything, I suggest people explore but good effort

so, mentioning how awful fizz service is is not allowed? hmmmmm

Awn, cute, atrocious CS but you can have pop up wifi booths, priorities I guess

So why did the ticket you created get resolved so quickly and the ticket they opened got pushed aside?

call a spade a spade, in any other country of the world Fizz would be laughed out of the market. Just because canada has awful telecoms doesnt mean the companies can have awful CS

@Whizz why are you answering everyone elses questions and ignoring mine? I can see you in the activity feed

change providers, right @Whizz ?

Je peut te donner la bonne conseil, reste pas avec fizz

If the soutien link is anything like the english support link why even bother sending it?!?

I'm sorry but if you pay for a service its only reasonable to expect said service. @Whizz , no?

I haven't stopped trying, since 7pm. I will try the whatsapp number but surely they'll ignore that too

@yungesiuol to be honest it sounds pretty standard for Videotron subsidiaries.

I'm sorry but did you not read anything I wrote before sending me the same wall of text that wasn't useful in the other thread?

sorry, not normal, par for the course.

i'll take a new number and fizz can stick this one where ever they would like

@Whizz @Sébastien code ZXEL1 do you know any other employees I can tag to try and get the ball rolling? Is support even open rn?

I'm trying to make a payment but fizz is convinced that all my cards are attched to a non existant home internet so I cannot delete them nor make my payment. Aside from trying to pay I have been trying to contact support for almost 2 and a half hours now. I was trying to make a payment, now I just want to speak to support…

I got on around 7, this is beyond insulting as a client. @Whizz wtf is going on with this? How can this be normal? How can you be proud to work at a place that ignores people like this? What really pisses me off is that they wont accept my payment all of a sudden so if I cant speak to someone by midnight I'll surely be…

then why have I been cycling through the support queue for hours?!

tech support is pathetic at fizz, there is absolutely no reason someone should go from 1 in the support queue to 52. The incompetence of fizz support is so baffling that I think I'm going to go pay more for a phone plan elsewhere.

seriously though, why is the queue constantly sending me backwards? Is it because I'm using this forum? I'm about to have an aneurysm here.

any employee log on here and just be straight, tell me fizz actively disrespects their clients and I'll quit trying to give you my money

@Whizz, ok now I'm really really pissed off, I just went from 1 to 52 in the queue. WTF IS THIS?!?!?!

so thats why the queue keeps going backwards?