Qwertysac ✭✭

I agree with what others are saying. The issue is not with FIZZ's network. Your service isn't working when you try to connect to an application owned by Facebook as it's their services that weren't working properly. Facebook, Whatsapp, Instagram and Facebook messenger, etc... If you tried going on any other website, it…

Hello., I am also in Laval and can confirm my Fizz internet connection is working as normal. If you are experiencing a connection problem, I would first suggest restarting your modem by following the steps below: Unplug the power cable on your Wi-Fi modem. Make sure all the lights on the modem are off once you have…

I agree with this suggestion. I had a similar issue a few months ago and actually waiting a few minutes before plugging back the modem did the trick. Simply unplugging it and plugging it in immediately would result in the modem not syncing, but waiting a few minutes before plugging it back in did the trick!

I've also encountered this sporadically as well. When it does occur, I generally reboot the modem and the issue gets resolved. Unplug the power cable on your Wi-Fi modem. Make sure all the lights on the modem are off once you have unplugged it. Wait ten (10) seconds. Plug your modem back into the electrical outlet. Expect…

Hello, in order to make sure the credit card isn't declined, please ensure the last name and the postal code (billing address) on the Fizz account and the credit card match. Otherwise, the billing system may prevent the credit card from being due to a mismatch of credentials.

Hello, Fizz is aware that some members are experiencing issues with their home internet service. Please restart your Wi-Fi modem to allow the service to go back to normal. (Step 3 is important) I was having connection issues as well this morning and I restarted the modem twice with no success. I then tried again, but the…

Hello, The phone you intend to purchase has a general battery endurance rating of 59 hours. However, the battery life depends heavily on how and how often the user intends to use the device. Several factors can impact battery life. Screen brightness for example. The higher the screen brightness, the faster your battery…

Salut! voici mon code de référence si qq'un en a de besoin : W1P7N Merci! 😊

Hi all, If anyone is looking for a referral code to use, you can use W1P7N for a 💲25 activation credit or click on the link below: https://fizz.ca/en?ref=W1P7N Thanks! 👍️

Hello , MDL01, There is no harm in turning the modem off and yes it should remember your settings and configuration when you turn it back on. There is also no harm in leaving it on while you are away either. Essentially it is up to you. Most people would simply leave it on, but if you prefer to turn it off in order to shut…

Awesome! Thanks for all the hard work Fizz team!

Here's another Kudos. Hope it helps.

Hi Derek, I would suggest cancelling your bell internet plan after your Fizz internet installation is completed. There will not be any difficulties completing the Fizz installation even if the Bell service is still active. Once your Fizz installation is finished and your internet is working, you can then call Bell to…

Fizz is awesome. Thank you for not only having an awesome referral program, but also for looking at ways to continue improving it. This is a win/win for everyone. Your existing customers get rewarded, new customers join and find out what an amazing service provider Fizz is and Fizz continues growing their customer base.…

Hi Eric, In order for your phone number to be transferred from TELUS to Fizz, your account with TELUS must still be active. If the account is already cancelled or suspended pending cancellation, the transfer will not work. If you already spoke with TELUS and advised them that you will no longer be a customer with them,…

Hi Suzane, There is currently an ongoing outage on the Fizz network at the moment. Fizz is aware that some members are experiencing issues with their home internet and mobile services (except calls and SMS). The issue has been identified and a dedicated team is currently working to address it. Fizz apologizes for the…

If anyone needs a referral code, you can use code W1P7N or simply click on the link below. https://fizz.ca/en?ref=W1P7N Thank you!

W1P7N Thank you

If anyone needs a referral code, you can use code W1P7N or simply click on the link below. https://fizz.ca/en?ref=W1P7N Thanks!

W1P7N Use this code for a $50 credit when you activate mobile phone or Home Internet

Hi Emmanuel, It it standard practice for most service providers to have a timeout period where self-serve login sessions will expire. This is a security safeguard feature that ensures your personal information is secure and protected and there is no unauthorized access or changes made to your account. I can understand it…

Hello, If anyone needs a referral code, here is mine: W1P7N The referral bonus is now a cool $50. Pass it along to your friends. Thanks!

If you continue with the sign up process, it should be on the last page before confirming the order. Keep filling out the required information and eventually on one of the final pages where they ask you to confirm everything, you should have the ability to add the referral code. Hope that helps :)

Fizz is doing the right thing here by dishing out warnings and bans. We are lucky that Fizz even offers customers the ability to get additional perks and discounts on top of our existing service by participating in the community. Glad they aren't going to allow a few dishonest people ruin it for the rest of us.