Quang-Vinh ✭✭

Just hope your internet doesn't go down lol

Might be a problem with the website. You should probably contact fizz directly through their facebook page, or through the help live chat bubble.

Look under internet not mobile.

Mobile service works great for me, don't seem to have any problems. I've seen people who have problems message them directly for fixes and they fixed it quickly.

I think you can only port to inactive sims. Don't believe there's anything you can do now, unless you get a new sim

It's a common problem. Try messaging facebook page or going on the help page and messaging in the live chat

It's a known problem.

I heard about this problem when Fizz first released, and looks like they haven't fixed it yet. I think your best option is either to Contact Support 08:00 to 21:00 week time and 10:00 to 18:00 weekend CHAT Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login then A bubble icon will appear…

It's a common problem that I have seen. Text doesn't work but call seems to work for me.

Great to hear that you were able to have your problem solved!

Didn't even know there was a trial

@Allison, No when I get "Referral Bonuses" in "My Profile" it's empty.

I think there are settings in your phone that control whether apps are wifi only, data only or both. You could try checking that.

Try contacting them through their live chat.

Also what is the best way to get level up?