Jocelyn P. #36372 ✭✭

@MichelP merci d'avoir essayé, il semble qu'on ne peut pas recevoir ou donner dans une période de 108 heures (4.5 jours) avant le prochain paiement, qui lui est 72 heures avant la fin du cycle. Dans mon cas, le paiement est le 22 et le cycle se termine le 24. Pas très pratique car souvent si on a besoin de données c'est en…

Bonjour @Whizz , Je n'avais pas vue votre réponse, je pensais que personne ne voulait m'envoyer de données :) J'ai effectivement un forfait données de 5Go, en souhaitant que ça fonctionne rapidement, entre temps je limite ma consommation de données. De toute façon le "don" de données c'est un Bonus Merci

You really not helpful, just read again and if you dont understand, dont reply. Others including fizz understood

Thats exactly what I asked! Read my post again

Never asked for a lend, you totally off track. At least others tried to help By the way, fizz already answered my question above and they will get the phone tomorrow (its in the mail) , will see it really defect and will send me a new one.

What should I select as the reason of return? "15-day return policy" or "warranty claim? I selected "15-day" but it's asking me if i saved my personal data, unlocked (fees of 75$ if not unlocked), disabled function to locate (fees of 75$) but I can't do that, it's not working

Thanks for the reply! Finally a clear answer

Yes I did it, they don't understand why Fizz doesn't replace the device, he said that's what they supposed to do but I can go to an authorized repair shop and will be repaired under warranty. Will probably do that but don't like the idea of repairing a brand new phone, feels like I bought a RMA

Read my initial post/question. I contacted them again, this time the agent tryied to contact another department but long delays, waiting for an email for final answer.

Sorry but when you buy something that doesn't work properly, they must replace it. You talk like it's my fault haha "what you you do about it", seriously...... All I ask is a new phone for the same price / exchange

Seriously. name 1 person than can live without his phone for only 1 week lol, it's 15 days + warranty delays (they check defect) + shipping of new phone, more like 3 weeks which is during the holiday. It's not normal that I have to pay for a used phone and hope to sell it for the same price

There you go, 0.5GB

500mo for you

Voici mon code de référencement: SREI7 Merci! :)

Sold out :D