Benoit L. #797 ✭✭

I got the email that my account has been migrate to VoLTE a couple of weeks ago and still no badge.

Count yourself lucky that you're still paying the lower price of your old plan. I've been stuck paying more for my old plan since January when Fizz botched a plan change I requested. They're unable to actually make the change or even change in back in their systems, and that's after many contacts with support and a…

I exchanged multiple emails with support for exactly the same issue since the beginning of the month. At first they told me to re-submit the order, which I couldn't do because of the pending changes. Then they told me to wait until next month and maybe the change would take place then. Then I asked them to revert the…

I only ever needed a data plan, couldn't care less about minutes or SMS, and they're the only Canadian provider which allows me to have such a plan. Cut my bill in half not having to pay for services I didn't want.

You can try contacting them through Facebook Messenger or contactform@support.fizz.ca too.

You could also add funds to your account (by going to the wallet linked to the plan) and use pay-as-you-go for calls outside Quebec.

Do you mean that tethering isn't working? If so, make sure you configure the correct APN settings on your phone before you turn on tethering: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn