Barjout ✭✭

Vous pouvez effectuer cette manipulation vous même a partir de votre compte.

Mike this is a very detailed link. Thanks.

Is your device locked to Rogers? What is the make and model of this mobile wifi device?

Gato, you mentioned below :“Sometimes you have to chat with customer service”. How do you contact customer service?

You must have an android phone? Is that correct? Did you properly enter the two access point in your mobile network? If you did I suggest contacting FIZZ on Facebook. Good luck

I had the same isssue when I first join and the way to fix it was to change the prefered mobile network mode from LTE to GSM/WCDMA. For some reason my phone wouldn't send SMS on LTE.