victor P. #24677 ✭✭

This is weird. Do you have any proof that you signed up for the plan with the discount ? Also did you verify if is not just a promotion for a month or so ? Anyway you have to chat with customer service to solve the issue. Try to contact them again to get another representative . Usually that’s how it is with many…

That’s good to know for further problems any other people might encounter 👍🏻

Hi Guys, welcome to FIZZ. If you check this out that means you are interested in Joining the best internet provider. You have the chance to get a $50 discount if you use my Code : 4QZDO Remember, to get the $50 you have to apply the code at the beginning of the process to join otherwise is not gonna work . Cheers 👍🏻

Ok, so ….. I attached a screenshot at my first question. there is no lock . What are you showing me is the locked and unlocked slots for levels. I just reached level 4 and they give me $2 . what was the point to give me $2 as bonus if i already have a $2 activated ? Again, i posted two screenshots

Actually I just tried now and looks like your answer is not working. I tried to apply the new one and is a swap not a cumulative.

Thanks. Got it 👍🏻

So, I have 3 slots, one in use with $2, another with $1 and a new one with $2. i can apply all 3 to be active and i will get $5 off in total?

Update I came home from work and is it working. Weird 🧐

Already did that. I’m always do a thorough search over the internet and forums before I post a question !

Already did that few times Fizzy , nothing helped .

Not working with disabling the card or wifi , not working with restart or shut down, only restart of the FIZZ modem and only in the last Two weeks, not before.

Never worked this way. That's why I write here asking for help.

No problem with other OS like iOS, Android Box and the TV's. I never had a problem with Bell before, only with Fizz and this is in the last Two weeks and I have FIZZ for almost a year. Both PC and Laptop they see my wifi but they cannot connect coming back with the error to troubleshoot the network card ....

Hi Peter, Yes you can transfer your phone number to Fizz but only if your Bell account is paid to date. For that you will need to have a Fizz SIM card and your phone to be Unlocked for all networks. The activation of the cellular service usually takes few minutes but glitches may occur so if I were you, I will do the…

Hi Katherine, If you see the 5 orders in your cart, it means they are ready to be purchased and not yet validated. If you have not clicked on "Submit" or "Confirm", you are ok. Remove them from the cart .

I tried but no luck. Do I have to put the modem in the bridge mode ?

So to better understand your answer, i will have to remove the $1 and after that Apply the $2 ?

I did not disconnected Bell yet. I don’t see any option on Fizz to setup to show 2.4 an 5 separate. I can play with them but is not show up on wireless like FIZZ12345-2.4g or FIZZ12345-5g like i have done with Bell. On my wireless shows only FIZZ12345 Also, 30mb for iptv is not enough Does anyone knows how to play with the…

IP is is set to DHCP and Proxy to None. Right now it’s start working on WIFI but I have only 30mb and wired I have 60mb. Also the laptop 30mb wireless and wired 60mb. The tablet and phone 60mb

The box is HK1 and before (i still have Bell internet) I connected the box wireless and with cable to the Bell internet with no issues without configuring anything. The box is working connected with cable to FIZZ but not wireless. I do not have another router not willing to get another one. Don’t see the point to get…