anks ✭✭

I am reaching out to you in regard with the ticket 302797. Our technical department informed us that the customer to which you are trying to gift data cannot receive it due the fact that the plan entered the freezing period and has a plan change submitted. This two factors are not allowing the data gifting until the…

got this answer. Even though the current plan and existing plan have data, a plan change pending does not let user get the gift of data which is not where mentioned so users be ware I am reaching out to you in regard with the ticket 302797. Our technical department informed us that the customer to which you are trying to…