Comments
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Take a look at: https://community.fizz.ca/questions/2504079-added-credit-card-set-default-payment-wasn-t-taken-internet-working#question_2504079_answers Looks like other people also had the same problem when their credit card expires and they use a new credit card with the SAME number but DIFFERENT expire date and cvv. The…
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Debit MasterCard or Visa Debit card, yes according to https://fizz.ca/en/faq/what-payment-methods-can-i-use#:~:text=You%20can%20use%20a%20Visa,pay%20for%20your%20Fizz%20plans.&text=Other%20cards%20such%20as%20debit,pay%20for%20your%20monthly%20plan. But not a regular debit card, it doesnt have a cvv
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It's a Canadian Credit Card. I don't think I can use my Debit Card to make the payment though.
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My internet service got suspended because of the failed payments so this is urgent.
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I associated the payment method to the plan, made is default and pressed make payment button. I also tried re-adding my card several times and retrying the payments without success.
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Sadly, I contacted customer support and they told me that it was not possible to suspend a plan. The only option like Marina mentioned is to close my account now and reactivate it within the next 60 days. However, I read this(https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet#2) and it mentions that I must…
