Comments
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Thank you for the quick response! If there is maintenance, the Status page should show that instead of showing everything is functional.
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I have contacted them through Messenger. Waited 24hrs. Contacted them again last night. Expected a fix this morning. Still the same. Not impressed.
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I tried the green bubble. none of the links work (Messenger). Very frustrating experience for a brand new user. If i can't get some help in the next hour, im re-installing my old modem and sticking to current service provider.
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Can you share what the fix was? Seems there are many people with exactly the same issue.