RitaVrataski ✭✭

Theres a button infront of the Fizz modem, thats the WPS button. Press and hold it for 1-2 minutes to enable your WPS on your router.

I had experienced a similar issue to yours, and Fizz chat bubble helped me out. You should contact Fizz customer service, their representative can explain your situation in detail. If you need to contact fizz immediately, you could log in your fizz account and under My Plans, click on manage my plan, then try to click…

Contact Fizz customer service. Sometimes seeing the chat bubble is hit or miss. You could log in your fizz account and under My Plans, click on manage my plan, then try to click unsubscribe. After doing this the chat bubble will appear.

basically follow what Fling and Gswim said