RailroadT ✭✭

Thanks, @Jess_i88b6, Never thought of trying to enter one or more of our neighbours addresses. I tried a couple and it definitely looks like Fizz Internet is not in our area. Thanks for the info, @Andrei_ref_R7VK1.

Hi Jess_i88b6, Thanks for the info. As it turns out, it seems that Fizz internet is still not available at our address. Also, I discovered when I was logged into my account that I had to go to My Plans to access the Internet subscription option 🙄. I do wonder if the problem is that this service is not in our area, or if…

I can't even find the place on the website to subscribe, including where to enter the address. It's rather weird.

Could it be possible that there was a power incident (e.g. surge, brownout, blackout), that caused the issues with the modems/routers? I don't know if the affected devices were located in the same general area, or multiple areas that were hit with a power fluctuation, of course; just a thought. In my experience it is best…

Thanks! I checked my transaction history and the only item is the SIM card.