Quang-Tri ✭✭

Yep, best solution is to contact support on messenger/support page. Best of luck :-)

Thats unfortunate, sorry to hear about that!

Not sure what you mean by basic, but I suggest messaging support on messenger/support page if you're looking for more info about this. Usually official fizz staff answer here so you could wait for that too. Best of luck!

From what I've heard it's been good so far. One complaint about the installation person not showing up but that was probably a one time thing. Up to you if you want to switch, only problem I see is that you have to use thr router they provide to you.

Try restarting your browser or you could use incognito and see if that helps. Best of luck!

For now rental is free. They could change that at anytime though, so that's something to look out for.

I remember there was an option to enter referral code when buying the sim card. Not sure about when buying a plan though

Don't think you can cancel it, sorry about that.

I don't think Fizz records call history. It might be available on your phone!

Yep! Referral credits are rolled over onto the next billing period.

Very strange, I get emails but they're sent to spam.

Seems to be a common problem with the voicemail. Best solution would be to contact fizz support. Best of luck!

My guess is it's because the new plan will come into effect for the next monthly cycle.

Yea I think the badges not updating immediately is a bug. Informative post!

Unfortunately it isn't

This is a common problem, best solution is to contact them either through messenger or their support page. Best of luck!

This sounds like your account got frozen, the best solution is to contact their support on either messenger or on their support page. Best of luck.

Yup! I haven't gotten the badge either, just noticed now that you mentioned it :-)

Very interesting! I didn't realize we got points for paying our bills.

Sorry to hear about that. Best solution is to contact support like others have said. Best of luck.

Haven't had any issues on my phone. Might be an issue with Iphone as mentioned before. Best of luck :)

I don't think it's possible at the moment either.

Great answers! I was also curious about this too.

Fizz's coverage is very limited, so it's likely that your area is not supported by Fizz.

Very strange, might have been a mix up with the postal service. Message their support team first, but I also recommend messaging the delivery service as well and see if they might have misplaced/mis-delivered your package. 08:00 to 21:00 week time and 10:00 to 18:00 weekend CHAT Go on this page…

Could be a temporary bug, might wait a bit and see if it solves itself. If it doesn't, messaging the support page is your best bet :-)

I also live in Ottawa, and I just tested the phone calls. It seems to be working on my end, might be inconsistent depending on where you are. Either way, if it doesn't get sorted out it would be best to message their support team. 08:00 to 21:00 week time and 10:00 to 18:00 weekend CHAT Go on this page…

If you recently transferred to fizz, you might need to message them on messenger/support page to get this sorted out. 08:00 to 21:00 week time and 10:00 to 18:00 weekend CHAT Go on this page https://fizz.ca/en/contact-us, if you are not connect login then Wait 15 seconds for the bubble icon to appear at the bottom right of…

Yea Mike is right, wait 24 hours and let us know if it's still frozen.

Download speed can vary depending on a lot of factors, so you're unlikely to be getting your full speed as advertised. But you shouldn't be getting that low compared to what you paid for. Problem might be on Fizz's end, I'd suggest messaging them on messenger/help page and see what they say Best of luck :)