Ping Z. ✭✭

Thanks for your reply. I remembered that I transferred to other agency before the end of your cycle, not over 15 days. So is the refund automatically generated? Or I still need to apply to the customer service?

Thanks Mike. If I meet the requirements within 15 days, how can I get a refund? At present, my credit card has not received the relevant refund. How do I proceed for next step?