Mazz ✭✭

Ordered mine on the july 5th through email and recieved it this morning. Can't access the internet now with new card, ping time is 1000ms, speed test was about 1Mb/s.

Welcome to the club! Same issue for me, submitted a ticket on Friday and no resolve yet. Paid with a Prepaid Visa Vanilla card.

Thanks, i still have my original listed, i set the Vanilla as the default to pay it then switched it back. Plus the Vanilla only has $12 left on it so it's no good. Ticket has been submitted and it still says they are working on it. I will see in one month if it gets resolved, i don't feel like doing the prepaid and having…

Finally it went through, not sure what the issue is, i know it's not a banking issue since it happened even with this prepaid card. I guess i have to wait a month and see if it still happens. I will delete this card from my account tomorrow, not enough funds on it now. Thank-you all again, keeping fingers crossed.

I thank you for everything, i had a feeling it wasn't going to work. But i figured i have to try something, haven't heard back from anyone but you nice people.

My Ticket is still in Progress...was filed at 1:18pm yesterday.

I lose my Phone tonight with no payment. I don't wanna have to redo all my banking/Paypal with a new number.

I checked my card online it's active, money is there. Man i wanna give them my money and they don't want to take it.

And i am still getting denied to contact my Bank even with the prepaid card.

I go to Payment Method.. add new Payment Method...The form is there and at the bottom is my address greyed out..i input the Vanilla card info and it says nope we not doing it. I do not have another card, i tried my moms yesterday but it's the same billing address. i can try and put in a bogus address i guess, real one just…

Ok so, bought a prepaid Vanilla card, try to add it under mange payment, input card info and says billing address does not match..how do i get passed that part?

I wasn't gonna try and setup Pre-Auth payments with a Vanilla card, i tried with my Moms cards to set it up. I was saying getting the Vanilla card still won't fix my account.

It's not a browser issue, i have Pre-Authorized Payments setup, should come out automatically from my Bank Account. I can do the prepaid card thing but it does not fix the issue of Pre-Authorization setup. I was on with the Bank for 45 Minutes determining that my account is fine and no issue on the Bank End. Tried setting…

I can do it not an issue, i should not lose my Phone because of an issue they are having! I tried using someone elses card and it still did not work. Can anyone Gurantee if i buy a card that it will pass through? Obviously it's a problem with my account that no card wants to work.

I have CIBC, and if they can't fix it i lose my Phone today. Solution they give me is to Buy Visa Prepaid card, that's not a solution for me or use someone else's card, again not a solution.

I have the same issue, they are looking into it. I tried 2 different cards and they would not accept it.

I contacted my Bank and no issue on their end. Pre-Authorized payment is there and no attempt to take payment has been made by FIZZ.

Thanks for the response. I have tried a card from a family member and same thing, contact the bank. it's just not going through, 2 years and never an issue. I recieved an email yesterday that payment did not go through, nothing on my account has been changed except the number in August. I will contact my bank but i am sure…