Martin P. #2058

Thank you!!

Thank you!!!

What is the status of the Beta? I'm truly in need of a new phone, I applied for the Beta test but don't see the option in my account as of yet. I do see the page is live - however, no phones are listed. You can even apply for financing which didn't work for me. Here's the link. https://fizz.ca/en/plp

I have the same issue... Sometimes MMS works like a charm... But most of the time the recipient doesn't even receive it... Is there an internal file size limit at Fizz?? Perhaps our MMS are going through... But getting rejected internally?

You're making the news now... Embarrassing... https://mobilesyrup.com/2019/04/02/fizz-mobile-wireless-network-outage-again/

Instabilities!?!?! That's an understatement! It's a FULL OUTAGE PEOPLE!!!

YEP OTTAWA DOWN!!!

Ottawa down right now... no service. OMG guys... what’s happening!?

Same here... Error 38!

Whizz, it would be great to at least know what triggered this outage. I'm hoping in my heart that this was triggered due to an attempted upgrade to improve the network or fix the multiple 2fa/SMS/MMS issues. Then we can at least look forward to a better Fizz experience when service is restored. :)

I decided to perform an experiment to prove that it's not my phone acting up... Using my work phone which is on the Telus network. First I made sure to delete previous texts I sent to my work phone... Sent a test text from my work phone (Telus) which started an SMS conversation on my personal phone (Fizz)... and then sent…

I've open a ticket with CS. Like I said... I didn't change anything. The day I switched to Fizz this started. :(

I don't see that option. This is for MMS messages I *receive* that I'm having this issue. Sending to others seem to be okay.

New customer here... Just experienced my first 2FA SMS verification issue... Now that's a fun little problem. My problem was with MBNA banking. Was able to verify using my backup number thank goodness. Why is this not working but working with other providers? Aren't these just regular texts? What's the difference?

Hey guys, thanks a lot for your help. My problem could only get fixed by chat... This is what the agent said: After consulting your account, I see that the transfer of your number was not fully completed. In this case, I will transfer your case to our specialized team in order to speed up the process. A solution will be…

Hi Kent, Ya I ported at around 11pm yesterday morning. Everything started working pretty much within a few minutes. I was able to call my cell and such. Could it take this long to fully port over? Perhaps the texting part is still going to Rogers for some reason... I contacted support on Facebook Messenger... Crickets…

Katie, I just switched from Rogers too.

In my account under .. I don't even have the option.... That's why I think my account is corrupt or something. I have a few options missing as well like, I can't get my referral code and such.

I tried your link... But I get to a blank page. Hmmm... I did receive one text notification regarding my voicemail, but did not get a second. I have a feeling my account is half activated or something. I seem to be missing some options in my portal. The "resend notifications" option should be in my Manage Plans.. but I…