Martin P. #2058

Thank you!!

in Whoa! It's raining Perks! Comment by Martin P. #2058 December 2020

Thank you!!!

in A nice surprise of 5 GB for you. Comment by Martin P. #2058 December 2020

What is the status of the Beta? I'm truly in need of a new phone, I applied for the Beta test but don't see the option in my account as of yet. I do see the page is live - however, no phones are listed. You can even apply for financing which didn't work for me. Here's the link. https://fizz.ca/en/plp

in Need a new phone? We need beta testers. Comment by Martin P. #2058 November 2020

I have the same issue... Sometimes MMS works like a charm... But most of the time the recipient doesn't even receive it... Is there an internal file size limit at Fizz?? Perhaps our MMS are going through... But getting rejected internally?

in APN installed, yet I when I send MMS messages, my phones marks them as sent but other user will not Comment by Martin P. #2058 May 2019

You're making the news now... Embarrassing... https://mobilesyrup.com/2019/04/02/fizz-mobile-wireless-network-outage-again/

in Status of our services April 2, 2019 (Resolved) Comment by Martin P. #2058 April 2019

Instabilities!?!?! That's an understatement! It's a FULL OUTAGE PEOPLE!!!

in Status of our services April 2, 2019 (Resolved) Comment by Martin P. #2058 April 2019

YEP OTTAWA DOWN!!!

in No service again? Comment by Martin P. #2058 April 2019

Ottawa down right now... no service. OMG guys... what’s happening!?

in No lte data this morning? Comment by Martin P. #2058 April 2019

Same here... Error 38!

in no text messages - ottawa? Comment by Martin P. #2058 March 2019

Whizz, it would be great to at least know what triggered this outage. I'm hoping in my heart that this was triggered due to an attempted upgrade to improve the network or fix the multiple 2fa/SMS/MMS issues. Then we can at least look forward to a better Fizz experience when service is restored. :)

in Status of our services Comment by Martin P. #2058 March 2019

I decided to perform an experiment to prove that it's not my phone acting up... Using my work phone which is on the Telus network. First I made sure to delete previous texts I sent to my work phone... Sent a test text from my work phone (Telus) which started an SMS conversation on my personal phone (Fizz)... and then sent…

in When someone sends me a picture, it starts a group chat Comment by Martin P. #2058 January 2019

I've open a ticket with CS. Like I said... I didn't change anything. The day I switched to Fizz this started. :(

in When someone sends me a picture, it starts a group chat Comment by Martin P. #2058 January 2019

I don't see that option. This is for MMS messages I *receive* that I'm having this issue. Sending to others seem to be okay.

in When someone sends me an MMS, it starts a group chat? Comment by Martin P. #2058 January 2019

New customer here... Just experienced my first 2FA SMS verification issue... Now that's a fun little problem. My problem was with MBNA banking. Was able to verify using my backup number thank goodness. Why is this not working but working with other providers? Aren't these just regular texts? What's the difference?

in SMS (2-factor authentication) issues Comment by Martin P. #2058 January 2019

Hey guys, thanks a lot for your help. My problem could only get fixed by chat... This is what the agent said: After consulting your account, I see that the transfer of your number was not fully completed. In this case, I will transfer your case to our specialized team in order to speed up the process. A solution will be…