Malcolm S. ✭✭

I had the same/similar problem -- I had three accounts but could only apply upgrades on two of them. It seems to have resolved itself -- maybe fizz corrected something.

As mentioned already, Fizz doesn't sell phones... But also be aware that Black Friday is coming up so look for a phone on sale that is compatible with the Fizz network (https://fizz.ca/en/faq/compatible-devices).

..and if you have more then one account you have to change each account individually.

No Service in Ottawa...ugh!

Fixed now. I don't know why these things take so long. Just lose three days off service

UPDATE: I was supposed to receive an email from them.. according to the conversation that we had on Saturday. No email and no phone two days later so I contact again and this is what I get: "Thank you for your patience.Unfortunately for the moment we have a issue with our tools.Please comeback a little later. Thanks for…

No point collecting fizz points if this outage continues.. as I am losing a lot of wife points because of it.

That sounds like the same issue my daughter has on her ASUS android phone. I also am on android, motorola phone though, and it works fine? We never had these problems on our previous network.

I don't think that this is an Android message problem as it doesn't happen when they send texts to people on other networks. Before I joined Fizz I never had this issue.

My wife already wants to change service provider... this is not going to help.

Don't know if it matters where you are... but it is down in Ottawa, ON.

This is not related to the current network issues -- it has been occuring ever since I first got my account.

Same here (Ottawa, ON). No service on three lines. Kids are complaining!