Lost_in_space

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In the same boat - no connection, no chat response. Since 7:30 p.m. yesterday (Friday) . In the Mile-End, MTL.

in Internet Down. No sync Comment by Lost_in_space August 11
I have been off since 7:30 p.m. yesterday (Friday). Not getting any return via Chat. Any ideas out there on the issue? I have gone through all the procedures indicated. The connection light indicator (4th one down on the modem) is completely dark/off. Is it a system failure (wiring disconnect, or something of the sort)?

in Internet isn't working, and "Chat with an agent" button doesn't work... Comment by Lost_in_space August 11