Comments
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If I were you, traveling so far for the first time, I would definitely take another cellphone with me as Fizz is still in stabilization mode. You (nor your parents) don't need the added stress in case something happens and you end up with no service. Enjoy your vacation.
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Make sure roaming on phone is on.
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Fizz team. Please confirm if or when referrals will be active again for mobile. Thanks.
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It's a known issue with Fizz. Contact support to get that taken care of for you.
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Haven't noticed any issues here. Try rebooting your phone.
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Are you in a basement? Is it better in some places than others? You need to figure out if you have a hardware issue or not. Too many variables from the info given.
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To manually access your voicemail, dial (1-514-647-0999)
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Strange Fizz does not put a rush for this issue...do they not want to be paid? :)
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It is 50 points per best answer as far as I know. Sometimes I wonder how those "best" answers are chosen...lol
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@catalina. Please note that Fizz is for personal use only. From the terms of your agreement... "You must use the services and content for your own personal purposes only and not for commercial purposes or in the operation of a business." That being said, if you require a reliable service, Fizz is not there yet. There are…
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Short and sweet. Done.
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@Mike, yes I know the OnePlus phones are unlocked. I was just trying to make heads or tails of that statement that was given.
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''Even if a device supports some or all of the required frequencies for this carrier, it will not be able to connect unless the device is approved for this network.'' Sounds to me like this statement may be referring to a phone that may be "locked" to a specific network. As long as a phone is unlocked, which all new phones…
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I never received anything after level 5 either.
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Thanks for the update on the alerts guys. I was wondering about that as well.
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Referral credits are normally tied to a specific account/number. If you have a unique case where you need to have this transferred, best to contact Fizz support and see if they can help you out.
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Interesting that they would give you something you cannot use.
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I noticed the same issue. Let us know if you were able to get Fizz to change it. I will not bother to try right now as it's not a really big deal for me...
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No issues noticed here either...
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Once your Fido number has been successfully transferred out to Fizz, the Fido account will automatically close. Fido will bill you whatever is owing to them or refund what's owing to you as per your contract. DO NOT cancel your Fido account, you may lose your number if it has not been successfully transferred to Fizz.
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It's always been delivered by a local courier as far as I know. The price of the SIM includes shipping.
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Note: Last Call Return is *69 for landlines but is #69 for cellphones.
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There are probably too many different models of phones out there to possible go through them all. You should just look up the phone you own or plan to use and see if the specs are compatible with Fizz's network. See here... https://fizz.ca/en/faq/compatible-devices
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About 18K is the answer from Fizz
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There's no perfect answer. The amount of compensation expected is directly related to the a person's need to have stable service for his/her daily needs.
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Here's hoping for a rewarding future for all involved.
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Fizz needs to deal with the courier or get another company. There are too many of these delivery related complaints. It's very frustrating, especially when they are usually with new customers.
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It really depends on the issue. The first level will do what they can and will forward it to the next level if needed. From there who knows. I have not gotten any feedback from next level support.
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I never actually bother checking as it's not accurate anyways.
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I think the confusion arises from the fact that Fizz call it the Quebec plan. Other providers use a term like local calling. Canada plan is pretty clear as is Canada/US plan.