Katia O.

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Katia O.
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  • Hmm, sounds like a case for the FBI... No seriously, I'd suggest you go to https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do. Their business hours are 8 a.m. to 9 p.m. (EST). You can also send a message via Facebook messanger by going to https://facebook.com/fizzca and click "send a message".
  • Did it! Please bring this to the attention of Fizz so they know what their people want :)
  • Hey Fizz. You seem to be in poor health, man. Perhaps it's time to take yourself back to beta stage, run some tests, and heal up before you launch for real. This is now twice within the span of a month that you are totally out of commission. Maybe you could consider crediting all your users back half the cost of their…
  • Yes, down in Montreal too. Fizz, you've got to do better. If you're not able to offer full COMPREHENSIVE service, perhaps return to beta stage until the issues are resolved. You're blowing through the good vibes of your client base. We want to like you!
  • Yes, I've noticed the same thing this morning! Hopefully it's just a reset from the mess yesterday. Good luck to you.
  • The Fizz network is down at the moment, so I'd hold off until that is reestablished to be sure your issue is worth resolving! Best of luck.
  • Agreed! The messaging platform is rather tedious to use. @FIZZ: Understanding that services are still in beta stage, hopefully you're taking this into account as you develop further. Alternately, if there was a "cheat sheet" on how to navigate through the VM settings without it taking....so....long, that could go a long…
  • Was also having issues with Rogers and their expensive plans, so I made the switch. A number of friends have been with Fizz for months and they report minimal issues with LTE, or connectivity, or anything. Plus, the benefits and perks you get from Fizz look to far outweigh any downside, especially since Rogers and other…