KEITII ✭✭

update for anyone having the same issue as me. The green chat button on their website only works on mobile - so you have to go to fizz.ca on your mobile account where you can actually speak to a live representative. The social media and whatsapp links aren't as fast.

Whatsapp requires a code to be verified from my old sim card which I do not have. Do their reps reply to messenger? or is it just the chatbot?

I did try this. On messenger it's a chatbot that said the rep wait is long and not the say timezone. The green chatbox doesn't allow me to type a message for some reason. and the imessage also hasn't answered since I sent a message.