Jorge C. #7735 ✭✭

Yeah, I also got an email, check on the Internet side. I think the 2 dollars is an Internet upgrade

You wont be able to use it until next cycle. I recommend you to ask for data on the facebook group. Here there is always people willing to help you out https://www.facebook.com/groups/partagededonnees

is actually a new development Mike.

which password are you talking about? The modem password? wifi password?

Dont worry. is very normal when you are close to the border. You wont be charge unless you have put some money into your wallet

You need to have a canada plan and not Quebec only

Is the rebate a perk or upgrade that you unlocked? or a rebate you got from fizz directly? if is a perk you can just re-apply it on your new plan after you upgrade. Otherwise you should contact support

You need to contact support. I know the chat bubble dont allways work but you can still contact them via messenger.

If you post in a different language it wont work. You need to post in the forum language I think

No. Even though I would love to see the internet trafic too

@Alexander me neither. until Covid arrive, need to work from home, construction in you area and then you get a lot of power outage lol. Bell provide the modem with and internal battery. If you loose your power you still have internet

1 - Are you able to connect directly to the modem via cable? If so, then try this an check the speed. 2 - Try with other device 3 - If the speed is still lower then contact support

Hi, You can select the services you are subscribed to. 1 - Log into your account and go to Manage. 2 - Click on Unsubscribe. 3 - Scroll to the bottom and confirm by clicking Unsubscribe. 4 - Tell us why you are unsubscribing. 5 - Enter the date when you want Home Internet service to end. 6 - Click Unsubscribe.…

I have never notice that. The only time I see this happening is when a best answer has been selected. Then it will go on top

You need to have the coaxial cable

When you say across the board I guess you mean across providers? because with fizz is actually decreasing. I think it was 65$ for the 120mb a few month back now 60. With Bell I know they increased the internet price around 1 or 2 years back for "New regulations" whatever that means and I read videotron did so too. I don't…

That chat bubble is a sneaky one. You can follow mike's steps and if it still does not work try in the browser with incognito mode. That work for me

Like mike said. Is going to be pending until next cycle if you remove from an used slot. so you can remove it around 2 ~ 3 days before the cycle end.

Wow. thank you all :)

Hello Alexander, Fizz has the right to ban members from the Community if they do not follow the above guidelines, or for any other reason, that demands such action. https://fizz.ca/en/community-user-guidelines

Everything will be shipped and setup for you. You just need to subscribe and this is how. https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet

Yes, the data will continue rolling over until you have no more data

I think you have to contact Fizz to reset your pin.

You are not the only one @Sébastien. And I have notice a big increase in the last few month. I am considering changing my phone number. But I am sure that wont help either.

I had my own modem connected to Fizz router in bridge mode. That fixed my problems. https://fizz.ca/en/faq/how-can-i-use-my-own-wi-fi-router-fizz

Your plan wont change until the beginning of your new billing cycle.

Fizz support will have the answer :)

Is not late. During your activation you can place your activation code ref: https://community.fizz.ca/questions/2198337-place-referral-codes

Matthew suggestion is good. I dont see any problem currently in this area

Hi, Just upgrade to canada coverage (If you already dont have it). With that you will be fine for at least 3 months. Have a good trip :)