Comments
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Yes! Exactly the same thing is happening to me as well. Chat support and opening tickets is useless. I’m afraid that if I do pay it again they will lose that payment too. Instead I will file a charge back with my bank and cancel with this “service”
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I’m having the same issue. Email says payment declined, but transaction history on my card shows the payment is pending. I chatted with support 8 hours ago, tech support is supposed to email me back but nothing yet