Comments
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ModemOutlet is correct. Phone your previous provider where you bought your phone and provide your IMEI number. I was able to do this remotely with an iPhone and the SIM was accepted and the phone Activated. iMessage and FaceTime are activating fine now also.
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Today’s glitch - stuck on 3G. Hard reset, resent network config, Reset network settings. Rinse repeat. Nothing other than 3G.
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Flipped on for about a min then back down.
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Known issue - https://fizz.ca/en/faq/network-status Issue is it was showing me as connected, tried making a call (to test the other 2m call disconnect issue) and call failed. No idea if i've lost inbound calls all morning.
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I am experiencing this now also. Pretty embarrassing to drop an entire conference call due to this bug.