Hersh ✭

Maybe it was a blip in the system, but I spent over 6 hours trying to chat with someone at fizz. I would get to 1st in line, then somehow get booted to 22. Then 33. Then 17….which I stayed at for a whole hour. Very frustrating. In the end, I gave up with the chat and moved to iMessage. 5 hours later I got a reply.

I see “wifi modem activated” in my account. But, still, no internet

I see “wifi modem activated” on the website.

How does one activate the account? There doesn’t seem to be an option to do so in my profile on the fizz website. Unless you mean to use the app to change the username and password of the modem itself? If so, there’s no problem there. My wifi devices see the modem…but the modem isn’t seeing the internet have tried 3X…

Also, have tried with 3 different coaxial cables.

How does one “activate the connection from the account”? The fizz website account shows no option for activation. Unless you mean setup the modem with my name and password instead of the default? My devices see the modem…the issue is the modem doesn’t see the internet.