Comments
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J'ai les mêmes problèmes qui ont commencé, possiblement autour d'Avril? Un technicien est passé chez nous deux fois. Il a changé des "switch", changé le modem.. le problème persiste.
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Tech came back yesterday evening, changed another splitter and changed the modem. I'll report back if the issue happens again.
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I tried doing this and get an error. Can't have customer complaints if the form doesn't work!
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I had a tech come to our house. He blames poor signals, possibly caused by a cable splitter. He changed the splitter but the issue is still happening a week later so this didn't fix it. He said that Vidéotron might have changed the frequencies/channels they use a few weeks ago which might be why the issues started out of…
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Hey I have the EXACT SAME ISSUE. I've been with Fizz for several years (since the beta days) and have never had this issue. And then all of a sudden it started happening a few weeks ago. Now it's almost every day that I need to restart my modem. There's so many people with a similar issue.. this can't be a coincidence? If…