Emad F. ✭✭

But when I said I used the old modem, I used it on the Fizz line and not the old provider service

I tried now and it ios the same it looks like the modem setting has an issue

It is very annoying and I am thinking to go back to my previous provider or make a claim I don't know what to say I am fed-up

No, but when I tried an old modem and old router it worked but when I used back the fizz integrated modem/router it doesnt work, something in the settings which I dont understand, I tried different things, and started to be bored from that honestly

I tried chrome and Edge

I tried :)

tried the chat once it show me the window and once it tells me that your browser is not compatible, and I dont want to go through the facebook because ,my facebook is private and dont want to have fizz access to my personal information, I am looking for a way to claim because it has been a week I am with them and till now…