Dragos V.

I put this message here because of my frustration with their service. Because it’s not the first time. And that other people see the quality of service. And I am on vacation with family. Not having a computer in front of me.

My account shows me also that I am out of data even though I am on my 2nd day of the cycle. Yet another bug in their system....

Thank you for the offer. However, I don’t think I am eligible to use the code. I am already a Fizz customer for my cell services.

Thank you Mike!

Travel pack is working. From Germany

Yup. Network down again. It seems that this is the weekly outage. Getting used to it. Sad. Unreliable.

Well then, it is useless. I will be in Europe for the next 4 months.

I already told them that I am in Europe. They can check the fact that I am using roaming in this moment. Technically is very easy to verify.

I am in France and I have no service (I purchased a Fizz travel pack - 1 GB of data). I have a big, fat "no service" on top left side of my iPhone...

8 hours and counting... It becomes ridiculous... Sad when you depend on this kind of service.

Well the question is addressed to the community that includes Fizz support.

When I switched to Fizz I checked the US coverage and Hawaii was there mentioned. It makes no sense to only partially cover the US. Unless they specify “continental” USA.

Keep on waiting...

I got my service back few minutes ago. In Montreal

Service is restored. I am in Montreal

My plan is CAN+US

Same for me. And I have no idea how to contact customer service, if any...

Depuis une heure pas de ligne tel. pas d'Internet. Quoi faire?