DNP ✭✭

Thanks. I know. As I said, I have a ticket in the queue, and I have tried to follow up to get an update. I'm just venting here, and expressing my disappointment.

I guess it's time to give up. Instead of moving this phone line to Fizz, I 'll just move it to Bell/Rogers/Telus. Ugh. I got a response from customer support but it was the same useless response as I got from the chat bot. Same error message as always when I try to port the number. Discount carriers have their place but in…

Good idea, had not thought of that. However, same result. :(

Yes, I know how the process is supposed to work, and that you cannot cancel your existing number first. I have confirmed my account number with freedom mobile I have confirmed the IMEI number on the phone I will use, and the phone number has been mine for many years, and it's an Ottawa 613 number. I also called Freedom to…