Cat Labelle ✭✭

Hi MEV! Just log into your account and click "my plans" on the left. You will see what you have in your account at the moment. And at the top on the right you can click "transaction history". You will be able to see all your orders. Hope this helps!

Hey Queen! Here is how to view the service agreement: https://fizz.ca/en/faq/how-can-i-view-my-service-agreement

Hi! Of course ! You can transfer funds from one wallet to another. In order to do that you need go to your Account/My plans/Wallet/transfer funds. For more information, click on this link : https://fizz.ca/en/faq/what-is-my-wallet-and-how-do-i-use-it Hope this helped :)

Hi Gab! Maybe you're out of the coverage zone ? You can verify here: https://fizz.ca/en/faq/subscription-area-and-coverage-area Yes Fizz is available Canada wide, but you have to be a resident of the province of Quebec to subscribe because the majority of your usage must be done on the Fizz network (which covers the…

Hi Gab! Fizz works on Videotron and its partners' networks. I was with Videotron before and never had a problem with the coverage, so I'd say the network is reliable! Also, there is a CRTC regulation saying that all the mobile providers must share their towers so pretty much all the providers have the same coverage.. You…

Hi MEV! You can also go to this page in the FAQ where there is a lot of helpful information! https://fizz.ca/en/faq/how-do-i-change-my-personal-information As Gabriel said, the steps are the following: 1- Go to My Profile in your Fizz account. 2- Scroll to Information. 3- Click on the edit icon next to the information you…

Queen C I can't seem to find the "personnal information" section ? Can you maybe add a screenshot ? I'm in the same situation as Haigwepa and I can't change my name :(

Good to know Queen C!! Thanks for the info :)

@JROCK This service allows people with auditory or speach disability to reach out to 911 using text message!

Hi Eon! It's super easy ! Activate the T911 service in > My plans Advanced parameters. If you have more than one plan on your account, the T911 service must be activated for each relevant plan. For more information, check the link : /faq/how-do-i-subscribe-to-the-t911-service Have a good day :)

Hey JRock!! You can change your address from the My Profile section. Here is all the info :) https://fizz.ca/en/faq/how-do-i-change-my-personal-information

Hi Arie! Just log into you account and use this link: https://zone.fizz.ca/dce/customer-ui-prod/#/simcard/order?step=quantity and you can order as many as you'd like!