Comments
-
Update : It finally work ! Only took them 10 days, which in retrospective. Since its christmas, i'll consider it normal. Anyway, is there any way to get the 10 days i lost of service back ? Or maybe a partial refund ?
-
Update : Still nothing. Kinda feel like im paying for nothing right now.. Almost a week since i asked the problem to be solved.
-
Alright, nothing done yet. But i'm just wondering if you guys couldnt just send a new sim card, and refund the plan ? So when i get the sim, i activate it again and then everything should be fine ? Anyway, will update tomorrow to see if something is done :)
-
Still no answer about anything, no service and no communication. I was kinda hoping it will be fixed by now..
-
Thanks Jay, will wait for the outcome. I'll update the post as soon as i'm able to use the network.
-
Update: Received an email asking me to reactivate my Sim card, but when i enter the code it say invalid number. Tried to contact the Customer support, but still nothing
-
Update : Tried the sim in another phone, didnt work at all. Maybe the problem is a defective sim card ? I'll try to contact Fizz on facebook. I even tried to use my friend Videotron sim card to make sure my device was compatible. I don't know what to do anymore to be honest. Still no email as of yet
-
Update: Still no email and no network tried to restart once in a while. The payment was taken minutes after I bought my plan. So I wish the issue will not stay for too long hopefully :)
-
Not yet, will update if it work, no worries friend
-
i did not receive any email with a contract. Maybe that's just it. Thanks for the info, i'll update as soon as i have more information :)
-
I also tried restarting and switching with my old sim to see if something change and still nothing :/ Will wait till' tomorrow and try contact customer support if the problem still persist
-
I already tried to setup manually the APN And when it comes to my phone compatibility, its a Pixel 2 XL i bought in july, so no way its locked :)
