Andrew W. #28210

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Andrew W. #28210
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  • FWIW, here's what it looks like now. Definitely tapping the one that should rollover again, and not the one that will evaporate tomorrow (unless it's only a reporting issue, which we should know tomorrow when new cycle starts). Down 600MB in the last 4 days, and it SAYS it's been taken from previous cycle's rollover…
  • Thanks, that's possible, but the 1GB is a rollover from 2 cycles ago, and the 4.14GB is a rollover from last cycle (it must have started at 6GB). It makes sense that they've stacked the blocks in order of earliest expiry (and for the same expiry, presumably "will not rollover" before "will rollover"). Good points, and if…
  • Thank you both. Given the blocks are listed in order of earliest expiry, I'd have expect it just to peel them off the top. I may try to get this fixed, but TBH they've got enough data that it probably doesn't matter if a bit is used up when it shouldn't be. I'd fight it on principle but you know... ;)
  • I agree, and thanks to @MyriamC for the help. External events have probably pushed my friends' departure back a few days, so the "midnight, noon, or when?" question isn't directly relevant any more, though I'd like to know (same as I'd like to know about PM billing time, I never remember to check though). Here's a recap,…
  • I just noticed they have a 500MB Perk with expiry in 44 days. Is that 44 days until the 500MB expires, or 44 days to activate it? If the latter, does the Perk have an expiry? Also, one of the items quoted by @MyriamC was that rollover data is used before current data. Is it also true that 2-cycles-ago rollover is used…
  • MyriamC, thanks for that, I appreciate the effort you're making to help me and my friends. >Maybe that can help ? https://fizz.ca/en/faq/how-do-payment-cycles-work >For your friends, they can check their billing cycle start date in their account ? >Did they activate their SIM a 15 ? If yes then they are paying their bill…
  • MyriamC, thank you for confirming their rollover data follows them. I understand the new plan takes effect on the next cycle, my question is when on that day. For example, my Public Mobile accounts get a text at noon at the start of a new cycle, confirming payment. I infer (but don't know for sure) that means the billing…
  • Is this something you'd do regularly, or just once after entering the US? With Public Mobile, we sometimes had to power cycle (not just airplane mode) after crossing, but it was just the one time until returning to Canada. Thanks.
  • I wanted to follow up on my original question. Apologies if this is late. Also I thought I earlier added the missing photo of the outlet, but I don't see it now in my original post. The answer is, it's a Vidéotron fibre outlet and yes you need coax for Fizz (not sure about Vidéotron). Fizz/Vidéotron tech came for the…
  • Thank you, I also thought it might be RJ-45 but now think it's not because here's a picture I just took with the cover off. I believe this is fibre. Thanks for the suggestion, I remember wiring my house many years ago when wireless was slow and expensive. https://photos.app.goo.gl/Am9Yp83efEhTmGgM6
  • This is terrible, I'm sure I included a photo link when I posted the question and now I don't see one. I'm sorry if that happened and I made the discussion hard for every one. Here's the link, I think the consensus is that it's Bell, since bell's max speed in the building is 50/7 and Videotron now is Internet 400 (can't…
  • Thanks. I'm sure it isn't Bell, the only question is why Videotron would have an RJ-45 and whether it screws up Fizz. Forget 4th floor apartment, it could be 20th floor apartment and no way would they allow a cable down the building. I guess it's possible the old coax is still connected, but I can't imagine Videotron would…
  • Thank you. This is a 4th floor apartment, where is this tech running coax to? Also, can anyone confirm this connector is Videotron and why it is what it is? Thanks.