Réponses
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Hi Simon, I travel to US quite often, and generally I haven't had any issues with the exception of I87-NY since you go through quite a few mountain near the Adirondacks. That being said, Fizz/Videotron partners with two carriers in the states. Primary carrier is ATT, and the secondary is T-Mobile. Since you didn't specify…
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In the beginning I understood that they had a lot of kinks to workout during the beta period but this is very concerning to me now as we are approaching the end of stabilization period. This shouldn’t even be an issue anymore.
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Mike is that daily or a few times a week? It is happening to me a few times daily.
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Hi @Dominic, can you provide a screenshot of your network and radio settings?
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No, it has still not. On occasion you also lose service for a few minutes to an hour. If they replicate everything that the parent company has then I doubt we will be having any issues.
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Hi @Sean, I am glad your issue has been resolved. @Dominic, what issues are you having?
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Use the Fizz internet for default. There is an issue with androids, that if the bearer isn't specified for MMS it craps out, and it has to be LTE. Hopefully this will be fixed soon enough as well.
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its interesting that your data even works with the default APN because by default you are getting the Videotron APN which is normally the case for older ios versions and such, and it makes sense that by default you get this APN because you are ultimately on the Videotron network and Fizz is a MVNO(Mobile Virtual Network…
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As-tu suivi les instructions pour ajouter les parametres de reseau de fizz(APN)? https://fizz.ca/fr/faq/quels-sont-les-parametres-reseau-de-fizz-apndans Mon internet de cellulaire n'est fonctionne pas. Que dois-je faire? Commentaire de samisheikh juin 2019
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Hey Sean, Can you please paste a screenshot of your APN settings here?
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@Dominic, that option only exists for Mobile not Internet. Can someone from Fizz comment on this? Thanks
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I'd contact support using chat or fb messenger. I had tons of voicemail issues as well, and it took a month for support to finally fix my voicemail. People would call me and they would be redirected to a message that the number is not in service meanwhile it was the call forwarding to the voicemail number.
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Hi Sandra, Here are the instructions to reset your pin. By the way You should edit your post and remove your phone number from it. Modifiy your access code (PIN) to access your voicemail online, directly from your Fizz account. (Under: My plans > Manage my plan > Advanced parameters > PIN to access my voicemail) IMPORTANT:…
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Kal, I suggest you create two separate APN, one for data and the other for mms. Mobile virtual network operator is MVNO on your phone. Name: FIZZ INTERNET APN: mobile.bm Proxy: Not set Port: Not set Username: Not set Password: Not set Server: Not set MMSC: Not set MMS proxy: Not set MMS port: Not set MCC: 302 MNC: 500…dans MMS Fizz Network issue with Oneplus Pro 7, what's happening? Commentaire de samisheikh juin 2019
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Wallet is mainly used for add ons or overages but as mike mentioned you can probably contact support and they can either refund you or apply it towards your bill. Your money isn’t wasted
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Which domain is your email hosted on? It could be the your email provider blocking fizz mx ip.
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First check if you have LTE, if so, give it a try. Try sending an MMS, and have someone send you one. If that doesn't do it, I still have some other tricks up my sleeve.dans MMS Fizz Network issue with Oneplus Pro 7, what's happening? Commentaire de samisheikh juin 2019
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On another note, do you have LTE at the moment or 3G only? Also, try setting your Bearer in APN to LTEdans MMS Fizz Network issue with Oneplus Pro 7, what's happening? Commentaire de samisheikh juin 2019
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Hi Kal, Both pictures are the same, I think you meant attach the top part of the settings which contains MMSC and APNdans MMS Fizz Network issue with Oneplus Pro 7, what's happening? Commentaire de samisheikh juin 2019
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Hi Kal, Can you please paste a screenshot of your APN settings? Also, when did you activate your line? Thanks, Samidans MMS Fizz Network issue with Oneplus Pro 7, what's happening? Commentaire de samisheikh juin 2019
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@gremiobr Can you please tell me how I can give access, either text instructions or screenshots perhaps?
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Not to be rude Simon but if I didn't have any objection would giving out my username and password, then why would I even ask this question here. The whole point is that I don't to give them my username and password as I have multiple cellphone and internet lines in the same account, and I wouldn't want them to mess around…
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These are all the options i have
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Can someone from Fizz weigh in on this??
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Sergio that works, as a workaround what I do is connect to home via VPN and use my home's internet to access BMO. What is even more weird is that Fizz home Internet doesn't have any of these issues so it is a few IP addresses on the Fizz mobile network that are either blacklisted or shows up as another country's IP. One of…
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I got a new public IP after restarting my phone and it is working now. so it seems to be some IPs that are blocked at BMO.
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Still not working for me... I will try restarting my phone.
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Nope it doesn't. You are expecting too much out of this service ;-). SMS working properly by itself would be sufficient enough. Enough of the rant, getting back to your real question, since the parent company Videotron doesn't support it, neither will Fizz. It took Videotron quite some time to deploy VoLTE and VoWIFI, and…
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I am guessing you signed up after the beta. My bad I guess I should have specified for people who signed up during beta right before it went public.
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@Mike And you don't have internet from fizz at all??